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Philosophy

Traditional Employer – Employee Relationship
  • Security comes from loyalty to your organization
  • No need to continue education after getting a job
  • Sees current job as only option
  • Commitment to company
  • Identification with company and/or job title
  • Co-dependent: “What can you do for me?”
  • Powerless: “What is going to happen to me?”
  • Helpless: “Company is responsible for my future”
  • Change is another word for loss
  • Asks “Why?”
  • Waits for “them to decide before taking action
  • Thinks of him/herself as an “employee”
Employer as the Customer…
  • Security comes from having skills that are needed by the organization
  • Life-long learning and re-training
  • Sees current job as choice and one of many options
  • Commitment to performance
  • Identification with a team of people, all trying to accomplish a set of goals
  • Independent: “What can I do for myself?”
  • Empowered: “What can I do?”
  • In Control: “I determine my future”
  • Change can be opportunity
  • Asks “Why not?”
  • Makes decision and takes action based on facts known at present moment
  • Thinks of him/herself as “employable”

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Case Studies

A CEO struggles with a key executive unable to manage in a high growth environment... read more

An energy company faces multiple future retirements with no clear sucessors... read more

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